Dorchester Collection – Hotel Eden Rome Selects The International Butler Institute to Deliver Professional Staff Training
The International Butler Institute is proud to announce its selection by the prestigious Hotel Eden Rome, a member of the internationally acclaimed Dorchester Collection, to design and deliver an advanced professional training programme for members of its staff.
This important collaboration represents another significant milestone for The International Hotel Butler School and further reinforces its growing reputation as one of the leading international institutions specialising in luxury hospitality training and butler service excellence.
The Hotel Eden Rome, one of Italy’s most iconic luxury hotels, has been welcoming distinguished international guests for more than a century. As part of the Dorchester Collection, one of the world’s most prestigious luxury hotel groups, the property is renowned for its exceptional service, refined hospitality and unwavering commitment to excellence.
The training programme developed by The International Butler Institute has been specifically designed to further strengthen the service culture of the hotel, focusing on luxury guest experience, anticipatory service, professional communication, emotional intelligence, attention to detail, service etiquette and the highest international standards of hospitality.
The collaboration reflects a shared commitment to continuous improvement and to delivering unforgettable guest experiences through excellence in people, service and leadership.
Statement from José Roblès
Managing Director & Head Instructor
“Being selected by one of the most prestigious luxury hotels in Europe is a tremendous honour and a responsibility that we accept with great enthusiasm. The Hotel Eden Rome has built an extraordinary international reputation for elegance, refinement and impeccable hospitality. Being entrusted with contributing to the professional development of its teams represents an important recognition of the expertise, methodology and standards that define our institution.
Luxury hospitality continues to evolve, but one principle remains unchanged: exceptional service is always created by exceptional people. Our mission is to help talented professionals elevate their performance from excellent to truly unforgettable. We sincerely thank Hotel Eden Rome and Dorchester Collection for the confidence they have placed in our Institute, and we look forward to building a successful collaboration that will continue to raise the standards of luxury hospitality.”
