The International Butler Institute is proud to announce its selection by the prestigious five-star Hotel Londra Palace Venice, a distinguished member of Relais & Châteaux, to deliver an advanced professional training programme for its hospitality team.

This important collaboration marks another significant milestone for The International Butler Institute and further reinforces its growing international reputation as one of the world’s leading institutions specialising in butler training, luxury hospitality and service excellence.

Located on the iconic Riva degli Schiavoni, overlooking the Venetian Lagoon and just a few steps from St. Mark’s Square, Hotel Londra Palace Venice is internationally recognised for its refined elegance, exceptional hospitality and personalised guest experience. As a proud member of Relais & Châteaux, the hotel shares the association’s commitment to excellence, authenticity and the highest standards of luxury hospitality.

The tailor-made training programme developed by The International Butler Institute has been specifically designed to further strengthen the hotel’s culture of excellence, focusing on anticipatory service, guest experience, luxury hospitality standards, communication, emotional intelligence, service etiquette, attention to detail and the principles that distinguish truly world-class hospitality.

The partnership reflects a shared vision: that exceptional guest experiences are created by exceptional professionals who combine technical excellence with genuine care, discretion and impeccable service.

Statement from José Roblès

Managing Director & Head Instructor

“Being selected by a prestigious Relais & Châteaux property such as Hotel Londra Palace Venice is both a privilege and a testament to the international reputation that The International Butler Institute has built over the years.

Luxury hospitality is becoming increasingly competitive, and the true differentiator is no longer the beauty of a property alone, but the quality of the people who bring it to life every day.

We are honoured that Hotel Londra Palace Venice has entrusted us with contributing to the professional development of its team. Together, we share the same ambition: to transform outstanding service into unforgettable experiences that exceed guests’ expectations.

I would like to express my sincere gratitude to the hotel’s management for the confidence they have placed in our Institute. We look forward to supporting their continued pursuit of excellence and helping reinforce the exceptional standards for which they are internationally recognised.”

José Roblès
Managing Director & Head Instructor
The International Butler Institute